SHIPPING + HANDLING
Orders are processed and shipped within 1 business days of purchase unless otherwise noted in the product name (please note if you are buying something in pre-order). If you purchase multiple items and one is noted as pre-order, all items will be shipped together at the later date. You may request multiple shipments in this scenario to receive your other items sooner by contacting email@example.com
The shipping costs are:
Portugal: registered orders with tracking option - 3,50€
Europe: registered orders no tracking option - 5,50€
Europe (*): express delivery with tracking option - 5€ to 16€
Worldwide (*): express delivery with tracking option - 9 - 19€
* the express delivery is only available in some countries (but you can always ask us a quote)
Once your order has been processed you will receive a tracking number and details via email. The average transit times are as follows (please consider extra time from your customs check and don't forget that if you choose a article in pre-order, this time is only after shipment):
Portugal (via MRW or CTT): 1-2 working days
Europe (via national courier): 7-15 working days
Europe express (via MRW or FEDEX or DHL): 1-3 working days
Worldwide express (via FEDEX or DHL): 1-5 working days
We are based in Portugal (Europe), so please note that the customer is responsible for payment of any extra duties, customs, import charges or taxes imposed by the destination country for delivery. For countries from European Union no charges or customs costs aplies.
Please double check all personal and postage details when completing your order as CINCO does not take responsibility for missing packages (phone number, correct email, door number, ...). We may not accepted deliver to PO.
In not tracked options CINCO is not responsible for the delivery. We always recommend you to choose the MRW, FEDEX or DHL option.